Shipping, Exchanges and Returns

Can I modify my order?

You can do it directly from the confirmation email or by contacting our customer support team at hola@lejanbrand.com or by WhatsApp at 621 141 710.

Once you receive notice that your order has entered pr

If I received a different size than what I ordered, what should I do?

If you received a different size than what you ordered, contact our customer support team at hola@lejanbrand.com or by WhatsApp at 621 141 710.

We'll handle the issue and make sure you receive the correct size

How can I make a size exchange?

Spain

You can request a size exchange through the following link: https://returns.itsrever.com/lejan

Select the item you wish to exchange and, on the next screen, choose the exchange option. A

Can I return my order?

Yes, you can return your order within 30 days of receiving it.

To initiate the return, you'll need to manage it yourself through the following link: https://returns.itsrever.com/lejan

Remember that the order number consist

What are the delivery times?

Spain (Mainland)

  • Express shipping: 24–48 h
  • Pick up: 48–72 h
  • Standard shipping: 3 to 5 business days

Balearic Islands

  • 2 to 5 business days

Canary Islands

  • 2 to 7 business days
Issues with the delivery of my order

Delivery delay:

If your order is delayed, contact our customer support team. We will forward the issue to the shipping company to speed up delivery.

My order shows as delivered, but I haven't received it

Limpieza y cuidados

How can I clean my Lejan?

To keep your Lejan looking like new, we recommend using the Lejan Cleaner Kit

How to clean them step by step with the Lejan Cleaner Kit:

1️⃣ Remove dry dirt with the cleaning brush,

Size guide

How can I know what size to buy?

On every product page you'll find a "size guide" dropdown. Click it to see the specific size guide for that product.

What if my measurement falls between two sizes?

If your measurement falls between two sizes, we recommend choosing the one that leaves a margin closer to 1 cm.

For example, if one size leaves 0.6 cm and the next leaves 0.2 cm, the most suitable option will be the one closest to the recommended margin, even if not exact.

Practical example:

How many millimeters of margin are recommended in barefoot?

We recommend leaving approximately 1 cm of margin to allow natural foot movement and expansion while walking.

If one foot is longer than the other, which measurement should I use?

If one foot is slightly longer than the other, always use the longer foot as your reference.